Chemin de la Clergère 23
1009 Pully


Design & Implementation

LANI Digital Design

Privacy Policy

TAKINOA SA, Chemin de la Clergère 23, CH-1009 Pully, Switzerland is the operator of the website www.takinoa.com and is therefore responsible for collecting, processing and use of your personal data and the compatibility of the data processing with the applicable law.

We value your trust. We take the issue of data protection seriously and ensure appropriate security. It goes without saying that we comply with the legal provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (FADP), the Telecommunications Act (TCA) and, where applicable, other data protection regulations, in particular the European Union's General Data Protection Regulation (GDPR).

To know what personal data we collect from you and for what purposes we use it, please take note of the information below.

1) Principles of data processing on www.takinoa.com

The personal data collected on the www.takinoa.com website

a) will be processed lawfully, fairly, and in a manner comprehensible to the data subject.

b) will be used solely for the performance and processing of the services and offers provided on the website. Under no circumstances will they be further processed for other purposes.

c) which are inaccurate with regard to the purposes of their processing will be deleted or rectified without delay.

d) are kept only for as long as is necessary for their processing purposes.

e) are processed to ensure appropriate security, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage.

2) Lawfulness of data processing

By accessing the website www.takinoa.com, the user gives his/her consent to the processing of personal data concerning him/her, especially since this can also be assumed to be in the user's overriding interest.

The user has the right to revoke his consent at any time (by email at hello@takinoa.com). The revocation of consent does not affect the lawfulness of the processing carried out based on the consent until the revocation.

3) Scope and purpose of the collection, processing, and use of personal data

a) When visiting www.takinoa.com

When you visit www.takinoa.com, our servers temporarily save each access in a log file. The following data is collected without your intervention and stored by us until automatic deletion after twelve months at the latest:

- The IP address of the requesting computer,

- the date and time of access,

- the name and URL of the file accessed,

- the website from which the access was made,

- the operating system of your computer and the browser you used,

- the country from which you accessed the site and the language settings of your browser,

- the name of your Internet access provider, and

The collection and processing of this data is carried out to enable the use of our website (connection establishment), ensuring system security and stability and enabling the optimisation of our internet offer and internal statistical purposes. In particular, the IP address is used to record the country of residence of the website visitor and to pre-set the language of the website accordingly. Furthermore, the IP address is evaluated in the event of attacks on the network infrastructure of www.takinoa.com and for statistical purposes.

In addition, we use so-called pixels and cookies to display personalised advertising and to use web analysis services when you visit our website.  

b) when using our contact form

You can use a contact form to get in touch with us. The following personal data must be entered:

- First and last name as well as

- email address.

Failure to provide this information may hinder the provision of our services.

We only use this data to be able to answer your contact request in the best possible and personalised way. You can object to this data processing at any time and request that we delete your data (by email at hello@takinoa.com).

c) When registering for our newsletter

On our website, you have the option of subscribing to our newsletter. Registration is required for this. The following data must be provided as part of the registration process:

- Email address.

The above data is necessary for data processing. We process this data exclusively to personalise the information and offers sent to you and better align them to your interests.

By registering, you give us your consent to process the data provided for the regular dispatch of the newsletter to the address you have provided and for the statistical evaluation of user behaviour and the optimisation of the newsletter. This consent constitutes our legal basis for processing your email address in accordance with Art. 6 Para. 1 lit. a DSGVO. We are entitled to commission third parties with the technical processing of advertising measures and are entitled to pass on your data for this purpose.

At the end of each newsletter, you will find a link that allows you to unsubscribe at any time. When unsubscribing, you can voluntarily inform us of the reason for the unsubscription. After unsubscribing, your personal data will be deleted. Further processing will only take place in an anonymised form to optimise our newsletter.

The newsletter is sent using the dispatch service provider "MailChimp", a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the mailing service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement and thereby guarantees compliance with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). The shipping service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and an order processing agreement pursuant to Art. 28 para. 3 p. 1 DSGVO.

The dispatch service provider may use the recipients' data in pseudonymous form, i.e. without assigning it to a user, to optimise or improve its services, e.g. to technically optimise the dispatch and presentation of the newsletter or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them themselves or to pass the data on to third parties.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers and the servers of the respective newsletter service provider after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the members' area) remain unaffected by this.

We use third-party email marketing services to send our newsletter. Therefore, our newsletter may contain a so-called web beacon (tracking pixel) or similar technical means. A web beacon is a 1x1 pixel, non-visible graphic associated with the user ID of the respective newsletter subscriber.

The use of corresponding services makes it possible to evaluate whether the emails containing our newsletter have been opened. In addition, the click behaviour of the newsletter recipients can be recorded and evaluated. We use this data for statistical purposes and to optimise the newsletter in terms of content and structure. This enables us to better tailor the information and offers in our newsletter to the individual interests of the respective recipient. The tracking pixel is deleted when you delete the newsletter.

To prevent tracking pixels in our newsletter, please set your mail programme so that no HTML is displayed in messages.

4) Use of your data for advertising purposes

a) In general

TAKINOA SA may use the personal data of users of www.takinoa.com to promote its services (online and/or print advertising, etc.). TAKINOA SA is permitted to pass on personal data to third parties for this purpose. The user expressly agrees to this use of his/her data.

b) Creation of pseudonymised user profiles

To provide you with personalised services and information on our website (on-site targeting), we use and analyse the data we collect about you when you visit the website. So-called cookies may also be used in the corresponding processing. The analysis of your user behaviour can lead to the creation of a user profile. The usage data is only combined with pseudonymous, but never with non-pseudonymised personal data.

To enable personalised marketing in social networks, we integrate so-called remarketing pixels from Facebook and Twitter on the website. If you have an account with a social network included via this and are logged in there at the time of the page visit, this pixel links the page visit with your account. Log out of your respective account before visiting the site to prevent a link. You can make further settings for advertising in your user profile in the respective social networks. We base the creation of pseudonymised user profiles for advertising and analysis purposes on a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. The legitimate interest consists of direct marketing and analysis of the use of our website.

5) Integration of third-party services and content

It is possible that content or services from third-party providers, such as city maps or fonts from other websites, are integrated into our online offer. The integration of content from third-party providers always requires that the third-party providers are aware of the IP address of the user. Without the IP address, the content cannot be sent to the user's browser. The IP address is therefore required for the display of this content. Furthermore, third-party content providers can set their own cookies and process the users' data for their own purposes. In doing so, user profiles can be created from the processed data. We will use this content as sparingly as possible and in a way that avoids data loss, and we will choose reliable third-party providers with regard to data security.

The following provides an overview of third-party providers and their content, together with links to their data protection declarations, which contain further information on the processing of data and, in part already mentioned here, options for objection (so-called opt-out):

External fonts from Google, Inc, https://www.google.com/fonts ("Google Fonts"). The integration of Google Fonts takes place via a server call at Google (usually in the USA). Privacy policy: https://www.google.com/policies/privacy/,

Opt-out: https://www.google.com/settings/ads/.

External fonts from Adobe, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland.

Privacy policy: https://www.adobe.com/ch_de/privacy/policies/adobe-fonts.html.

This website uses the reCAPTCHA service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The purpose of the query is to distinguish whether the input is made by a human or by automated machine processing. The query includes sending the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data. Your data may also be transmitted to the USA. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until revocation. You can find more information on Google reCAPTCHA and the associated data protection declaration at: https://www.google.com/privacy/ads/.

This website uses the Google Tag Manager. This is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offer. The tag manager itself, which implements the tags, does not process any users' personal data. With regard to the processing of users' personal data, please refer to the following information on Google services.

Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

6) Disclosure of data to third parties

We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the relationship between you and us.

In addition, we pass on your data to third parties insofar as this is necessary to provide the services requested by you and analyse your user behaviour when using the website. As far as this is necessary for the purposes mentioned in sentence 1, the transfer may also take place abroad. If the website contains links to third-party websites, we have no influence on the collection, processing, storage or use of personal data by the third party once you have clicked on these links, and we accept no responsibility for this.

7) Transfer of personal data abroad

We are entitled to transfer your personal data to third parties (commissioned service providers) abroad, if this is necessary for the data processing described in this data protection declaration. These companies are obligated to data protection to the same extent as we are. If the level of data protection in a country does not correspond to that in Switzerland or the EU, we will ensure by contract that the protection of your personal data corresponds to that in Switzerland or the EU at all times.

8) Data security

We use appropriate technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

You should always treat your payment information confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take internal company data protection very seriously. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with the provisions of data protection law.

9) Cookies

Cookies help in many ways to make your visit to our website easier, more pleasant and more useful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. Cookies do not damage your computer's hard drive, nor do they transmit any of the user's personal data to us.

We use cookies, for example, to better tailor the information, offers, and advertising displayed to you to your individual interests. Their use does not result in us obtaining any new personal data about you as an online visitor. Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or that a message always appears when you receive a new cookie.

Deactivating cookies may mean that you cannot use all the functions of our website.

10) Security of data transmission with SSL

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

11) Tracking tools

We use so-called tracking tools on our website. These tracking tools are used to monitor your surfing behaviour on our website. This monitoring is carried out to design and continuously optimise our website to meet your needs. In this context, pseudonymised user profiles are created, and small text files stored on your computer ("cookies") are used.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We have also extended Google Analytics on this website with the code "anonymizeIP". This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage to the website operator. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all the functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and installing: https://tools.google.com/dlpage/gaoptout?hl=en-GB. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by Is <a href="javascript:gaOptout()">click this link</a> paste. An opt-out cookie will be set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device.

We continue to use Google Analytics to analyse data from double-click cookies and also ads for statistical purposes. If you do not wish this, you can deactivate it via the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=de).

We use Google Analytics including the functions of Universal Analytics or Google Analytics 4 (GA4). This allows us to analyse the activities on our pages across devices (e.g. access via laptop and later via tablet). This is made possible by the pseudonymous assignment of a user ID to a user. Such an assignment is made, for example, when you register for a customer account or log in to your customer account. However, no personal data is passed on to Google. Even if additional functions are added to Google Analytics with Universal Analytics or Google Analytics 4, this does not mean that a restriction of data protection measures such as IP masking or the browser add-on is associated with this.

12) Note on data transfers to the USA

For the sake of completeness, we would like to point out to users residing or living in Switzerland that there are surveillance measures in place in the USA by US authorities which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without any differentiation, restriction or exception based on the objective pursued and without any objective criterion that would make it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes that are capable of justifying the intrusion associated with both access to and use of this data. Furthermore, we would like to point out that in the USA, there are no legal remedies available to data subjects from Switzerland that allow them to obtain access to the data concerning them and to obtain their correction or deletion, or that there is no effective judicial legal protection against general access rights of US authorities. We explicitly draw the attention of the data subject to this legal and factual situation in order to enable him or her to make an appropriately informed decision on consenting to the use of his or her data.

We would like to point out to users residing in a member state of the EU that the USA does not have a sufficient level of data protection from the point of view of the European Union.

13) Right to information, correction, deletion and restriction of processing; right to data portability

You have the right to obtain information about the personal data that we store about you free of charge upon request. In addition, you have the right to have incorrect data corrected and the right to have your personal data deleted, provided that this does not conflict with a legal obligation to retain the data or an authorisation that allows us to process the data. In accordance with Articles 18 and 21 of the GDPR, you also have the right to request the restriction of data processing and to object to data processing.

You also have the right to demand that we return the data you have provided to us. Upon request, we will also pass on the data to a third party of your choice. You have the right to receive the data in a standard file format.

You can contact us for the aforementioned purposes via the email address at hello@takinoa.com. In order to process your applications, we may, at our discretion, request proof of identity.

You can also tell us what you want to happen to your data after your death by giving us instructions.

14) General disclaimer

All information on our website has been carefully checked. We make every effort to ensure that we offer up-to-date, correct and complete information. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot guarantee the completeness, correctness and up-to-datedness of information, including journalistic and editorial information. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.

The publisher may, at his own discretion and without prior notice, change or delete texts and is not obliged to update the contents of this website. The use of or access to this website is at the visitor's own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, incidental, consequential or punitive damages allegedly caused by the use of this website and therefore assume no liability for such damages.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked sites are solely responsible for their content. The publisher thus expressly distances itself from all third-party content that may be of criminal or liability law or are contrary to public morality.

15) Storage of data

We store personal data only for as long as is necessary to use the above-mentioned tracking, advertising and analysis services within the scope of our legitimate interest, to provide the above-mentioned services that you have requested or for which you have given your consent, and to comply with our legal obligations.

We retain contractual data for longer periods, as this is required by legal retention obligations. Retention obligations that oblige us to retain data result from accounting regulations and tax regulations. According to these regulations, business communication, concluded contracts and accounting vouchers must be retained for up to 10 years or, in relation to users residing in France, for up to 5 years. As soon as we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

16) Right to complain to a data protection supervisory authority

If you are a resident of an EU country, you have the right to lodge a complaint at any time with the data protection supervisory authority in your place of residence at any time.

If you are a resident of Switzerland, you have the right to complain at any time to the Swiss Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern.

Pully, 12 April 2022

Original Language: German